In an emergency

If someone is in immediate danger now, call 111 and ask for the New Zealand Police.

If you can’t talk and you are on a cell phone, stay quiet and listen for the “press 55” prompt.

If you can’t talk and you are on a landline phone, stay quiet and listen to the operator who will tell you to press any button for help.

How to support someone experiencing foreign interference

Video transcript

How to support someone experiencing foreign interference.

Foreign interference can be challenging to deal with alone and your support can make a real difference.

If it is an emergency: If someone is in immediate danger, call 111 and ask for the New Zealand Police. If you can’t speak on a cell phone, stay quiet and listen for the “press 55” prompt. If you are on a landline, stay quiet and follow the operator’s instructions to press any button for help.

How you can help: If someone you know is experiencing foreign interference, stay calm, be supportive, and let them know you believe them and that they’re not alone. If they feel physically unsafe, help them contact the New Zealand Police and encourage them to reach out to trusted friends or family.

If they need mental health and wellbeing support, encourage them to talk with a doctor or another health professional, and help them find support services if needed.

Online safety is another area where you can help. Encourage them to block or unfollow accounts that feel suspicious, are sending threats, or are harassing them or people they know.

If something doesn’t look or feel right, encourage them to report foreign interference to the New Zealand Police or the New Zealand Security Intelligence Service.

Depending on the situation, they may want to talk to a lawyer to get legal advice, especially if there are threats, harassment, or concerns about their rights.

Visit the Safeguard section of the Community Resilience to Foreign Interference Hub to learn more about staying safe.

Remember you do not need to investigate the situation yourself. Trying to do so could be unsafe for both you and the person experiencing foreign interference. The best thing you can do is listen, stay alongside them, and help them reach the right help.

Learn more on how to recognise foreign interference, safeguard yourself and your community, and how to respond by checking out our other resources. Together, we can protect what makes New Zealand strong.

How you can help

If someone you know is experiencing foreign interference:

  • Listen and stay supportive. Let them know you believe them and that you are there to help.
  • If they feel physically unsafe, help them contact the New Zealand Police (NZ Police). Encourage them to reach out to trusted friends or family for support.
  • If they need mental health support, encourage them to talk with a doctor, GP, or another health professional. You can also help them find additional services through Healthpoint or the Mental Health Foundation.
    Find out more information on how to boost wellbeing on the Health New Zealand’s Wellbeing support website.
  • Encourage them to report foreign interference to the NZ Police or the New Zealand Security Intelligence Service (NZSIS) if something doesn’t look or feel right. No matter which way they choose, they will make sure your information gets to the right place.

    Foreign interference can only be reported to the NZ Police or NZSIS. Letting another New Zealand Government agency know about it does not count as an official report.
    Learn more about how to report here.
  • Consider whether legal support may help. Depending on what is happening, they may want to talk to a lawyer, especially if there are threats, harassment, or other concerns about their rights.
    Learn more about accessing legal support here.

Remember: You do not need to investigate the situation yourself. Trying to do so could be unsafe for both you and the person experiencing foreign interference.

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